Gift Ticket

What is the Gift Ticket?

The Gift Ticket allows you to send an order to the person of your choice without showing the amount and with which you can add a personalised message.

How can I place an order with a Gift Ticket

If you want to place an order as a gift, you will have to go to your shopping cart and checkout. You will then be shown in the summary of your basket, on the right hand side you will see the option  "Gift wrap". You have to select this option.

In this way, prices will be removed from the garment labels and from the delivery note of the order.

Can I send a message to the recipient of the order?

Yes, when you select the "Gift wrap" option in your basket summary, you will be able to enter a short message which we will print out and include in your order.

What is the deadline for a refund?

The deadline for any return is 60 calendar days from the date of receipt of the order.

How can the recipient return an order placed with a Gift ticket?

To return an order with a gift voucher through the online shop, the person who made the gift must be the one to make the return  (see returns section)  and the refund will be made to that person in the same way in which the order was made.

If you have any queries or problems, please contact our customer service department at  info@boboli.es.