What is a Gift Ticket?
A Gift Ticket enables you to send an order to a person of your choice without the price appearing and using a personalized message.
The person who receives it can change or return the item in a store. If the item is returned, the person will be given a voucher that can be used in the store in which it is issued.
How I can place an order with a Gift Ticket?
If you want to place an order for a gift, please select the "Gift Ticket" box in Step 3. Dispatch - in the buying process.
Can I send a message to the recipient of the order?
Yes. When you select the "Gift Ticket" option in the buying process, you can write a brief message that we will print and include in your order.
What is the time limit for returning an item?
The time limit for returning any item is 30 calendar days from the date of receipt of the order.
How can an order placed with a Gift Ticket be returned?
The recipient can return the item ordered in any of our stores, where he/she will be given a voucher that can be redeemed only in the store in which it is issued.
If you want to return the item via the online store, then the person who made the gift must return the item (see section on returns) and the latter will be reimbursed using the same procedure in which the payment was made when placing the order.