Privacy and Cookie Policy

1. CONTROLLER OF THE PROCESSING +

The company responsible for processing your data under this Privacy Policy is:

BOBOLI, S.A.

NIF: A08697898

Address: A7 Llinars Park,C.d la Fisica, 18-20 - 08450 LLINARS DEL VALLÈS (Barcelona)

E-mail address: startextil@boboli.es

Web: www.boboli.es

Telephone: 937982000

Registered in the Mercantile Register of Barcelona, in volume 4673, folio 64, sheet no. 50419, 1st entry

At BOBOLI, S.A., we recognise the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects relating to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

2. PERSONAL DATA +

Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes established for this purpose, we collect the personal data that the user communicates to us: name, surname(s), e-mail address, telephone number, postal address, town, etc. as well as all those data that you voluntarily provide us with through any of the social networks from which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

BOBOLI, S.A. is responsible for processing your personal data in order to send you commercial emails and hereby informs you that it will be used in accordance with the provisions of the legislation in force in matters relating to personal data protection, Regulation (UE) 2016/679 of 27 April 2016 (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD). The explicit consent of the interested party is the basis for legitimising data processing. The data will only be kept for as long it is required for the said purpose or while the interested party does not revoke consent. The data will not be shared with third parties, unless under legal obligation to do so. The rights to access, rectify, transfer or delete the said data, or to limit or object to its processing, can be exercised by sending an email to startextil@boboli.es. If you consider that the processing does not comply with the regulations in force, you may file a complaint with the supervisory authority at www.aepd.es.

The user's visit to the website does not imply that he/she has to provide any information about his/her personal data. However, in the event of providing them, the data will be processed in a lawful manner, subject at all times to the principles and rights set out in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

3. PURPOSE, DURATION AND LEGITIMACY OF THE PROCESSING +

The data provided by the user will be processed for the following purposes:

  • To deal with the request or enquiry made by the user through the contact form on the website. We collect and process the user's personal data in order to process and manage their request, a query or any request they make through that form. We will keep this data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.
    The basis of legitimacy for the processing of the data will be the consent given by the user by checking the box accepting our privacy policy before sending the request. The user has the right to revoke his or her consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
  • To attend and manage the purchase made by the user through the purchase form located on the website. We collect and process the user's personal data in order to process the order and subsequent payment of the products and services offered on the website. We will keep this data for the duration of the contractual relationship between the parties and for the time established by law for the fulfilment of tax obligations.
    The basis of legitimacy for the processing of the data will be the execution of a sales contract to which the data subject is a party. If the user does not provide his or her personal data, it will not be possible to manage the purchase, and the service requested will not be provided.
  • Send newsletters and bulletins about BOBOLI, S.A. products. With the user's consent we collect and process his/her personal data in order to send him/her information on our products and services. We will keep this data as long as the user does not revoke his or her consent to its processing and for the time established by law, with a minimum duration of 3 years.
    The basis of legitimacy for the processing of the data will be the consent given by the user by checking the box accepting our privacy policy before subscribing to the newsletter in the form provided on the website. The user has the right to revoke his or her consent at any time without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
  • Manage the request to belong to "Club Boboli" of BOBOLI, S.A. which is offered to our customers on our website. We collect and process the client's personal data in order to issue the card as part of our services, and to benefit from our discounts and promotions. Likewise, we inform you that we will elaborate profiles in a non-automated way in order to send you commercial information taking into account your interests and preferences. These data will be kept for the duration of the contractual relationship and for the time established by law with a minimum duration of 3 years.
    The legitimate basis for handling the request to join "Club Boboli" is the user's consent given by accepting the relevant box. If the user does not provide his/her personal details, his/her request cannot be processed and we cannot provide the loyalty and discount service offered by the BOBOLI, S.A. card
  • Register as a "registered user" using the registration form on the website, which will allow the user to access their private service area and inform them of our activities, and which may be used to send them commercial communications on the latest developments in our services by any electronic means. These data will be kept for as long as the user does not request to be removed from the register and for the time established by law with a minimum duration of 3 years.
    The basis of legitimacy of the data processing will be the consent given by the user when registering through the registration form and selecting the box accepting our privacy policy before sending your request. The user has the right to revoke his or her consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
  • Improve your experience when surfing the web. We will keep this data as long as the user does not revoke his/her consent to the processing of the same by eliminating the cookies and for the time established by law with a minimum duration of 3 years.
    The basis of legitimacy for improving your experience when surfing the web is the consent given by the user when accepting the cookies. The user has the right to revoke his or her consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
  • Manage our social networks and send you information about our activities and products. We will keep this data as long as the user does not revoke his or her consent to its processing and for the time established by law with a minimum duration of 3 years.
    The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. Users have the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent given prior to its withdrawal.
  • Manage the chat service, offered on our website for any questions about our services/products. In order to constantly improve the quality of our customer service, we record the chat history for analysis and improvement purposes. These records are eliminated once they have been evaluated and have fulfilled the time established by law with a minimum duration of 3 years.
    The basis of legitimacy is the consent you give us to use the service. The user has the right to revoke his or her consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

4. ASSIGNMENT OR COMMUNICATION OF PERSONAL DATA AND INTERNATIONAL TRANSFERS +

Your data will not be communicated or transferred to third parties unless there is a legal obligation or those providers linked to the person in charge acting as data processors.

International transfers are not carried out. In the event that they may be carried out at any time, they will be communicated to you in order to obtain your consent.

Updating of data

It is important that in order to keep the personal data updated, the user informs us whenever there has been any modification in them, otherwise we are not responsible for the veracity of the data.

The user guarantees that the personal data provided are true, ensuring that all the information provided corresponds to the real situation, that it is updated and accurate, being obliged to communicate any modification.

Third Party Data

If the user provides BOBOLI, S.A. with data on third parties for any purpose, he/she guarantees that he/she has obtained this data in a lawful manner, that he/she has previously informed those concerned, obtaining their consent to communicate it, and that the information provided is accurate and truthful.

Mandatory nature of the information requested

All our forms have an asterisk (*) in the required data. If the user does not provide these fields, or does not check the box accepting the privacy policy, the information will not be allowed to be sent.

Use of passwords

In order to access the Private Area, the USER must "Login" and include the e-mail address and password generated in the registration form according to the rules of complexity that are established at all times on the website.

Users are responsible for the proper custody and confidentiality of any of the identifiers and/or passwords they have selected at registration, and undertake not to cede their use to third parties, nor to allow access to them by outsiders.

Likewise, it will be the user's obligation to immediately notify the person in charge of any fact that allows the improper use of the identifiers and/or passwords, such as theft, loss or unauthorised access to them, in order to proceed to their immediate cancellation.

Rights of the interested parties:

You have the right to access your data and to obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update them and request the rectification of data that are inaccurate or request their deletion when they are not necessary for the purposes for which they were collected. You may request the limitation of the processing of your data and oppose the processing thereof by revoking your consent, as well as exercise the right to the portability of the data. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at A7 Llinars Park,C.d la Fisica, 18-20 - 08450 LLINARS DEL VALLÈS (Barcelona). Email: startextil@boboli.es

If you consider that your rights have not been properly addressed, you have the right to file a complaint with the supervisory authority at www.aepd.es

5. DATA COLLECTED AUTOMATICALLY +

Likewise, we collect data automatically through cookies on the navigation and use you make of our website, our social network accounts, our emails or SMS, on the display of advertisements published on our digital media or on other third party media and on the comments, opinions I like you to make from your profile, if you have registered through a social login button or have become a follower of our accounts on social networks.

In these cases, the information we collect relates to context and browsing and usage data on our digital media or from third parties, search queries, display of advertisements such as browser version, IP address, sites you have visited, time of opening emails, pages or sections of our website, social network accounts you have visited, from which place you connect, the terminal where you saw the ad and the time you saw it, the place or the website from which you access it, the social network, digital newspaper or digital media where you view the ad, the data in your public profile from your social network accounts when you create your account in BOBOLI, the comments you make on a social network about BOBOLI, the time or the content of the ad.

Processing of Minors' Data

Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years old, and access and use of the portal is forbidden to minors. If at any time, the person in charge detects that a person under 14 years old has provided personal data, we will proceed to cancel the data. Likewise, parents or guardians may in any case contact BOBOLI, S.A. to block the access account of minors in their care who have registered by falsifying their identity.

Processing of Cookies:

A cookie is a small file that is downloaded and stored in the user's computer when he/she accesses a website. Cookies allow the website, among other things, to store and retrieve information about the user's browsing habits or his/her computer and, depending on the information they contain and the way he/she uses his/her computer, they can be used to recognise the user.

The user has the option of preventing the generation of cookies, by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookie Policy.

6. COOKIES POLICY +

The purpose of this cookie policy is to provide clear and accurate information about the cookies used on our website.

We use our own and third party cookies to improve our services, personalise our website, make navigation easier for our users, provide a better experience in the use of the website, identify problems in order to improve it, make measurements and statistics on use and show you advertising related to your preferences by analysing the use of the website.

Please note that we may use cookies on your computer provided that you have given your consent, except in cases where cookies are necessary for navigation on our website. If you consent, we may use cookies that allow us to learn more about your preferences and to customise our website according to your individual interests.

WHAT ARE COOKIES? +

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to provide for the proper functioning of the site.

TYPES OF COOKIES +

Types of cookies depending on the entity that manages them:

  • Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the owner of the website and from which the service requested by the user is provided.

  • Third-party cookies: are those sent to the user's terminal equipment from a computer or domain that is not managed by the owner of the website from which the service requested by the user is provided, but by another entity that processes the data obtained through cookies. Likewise, in the event that cookies are installed from a computer or domain managed by the owner of the website itself but the information collected through them is managed by a third party, they will also be considered as third party cookies.

Types of cookies according to purpose:

  • Technical cookies: are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist therein, including those that the publisher uses to allow the management and operation of the web page and to enable its functions and services, such as, for example, controlling traffic and data communication, identifying the session, accessing parts of restricted access, remembering the elements that make up an order, carrying out the purchase process of an order, manage payment, control fraud linked to the security of the service, make the request for registration or participation in an event, count visits for the purposes of invoicing the licences for the software with which the service operates (website, platform or application), use security elements during navigation, store content for the broadcasting of videos or sound, enable dynamic content (for example, animation for the loading of a text or image) or share content through social networks.

    Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another design or "layout" element of the service offered to the user, the publisher has included in a web page, application or platform based on criteria such as the content edited, without information being collected from users for different purposes, such as personalising that advertising content or other content.

  • Preference or personalisation cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be shown when the user carries out a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.

  • Analysis or measurement cookies: these allow the person responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked, including the quantification of the impacts of the advertisements. The information collected through this type of cookie is used to measure the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the data of use made by the users of the service.

  • Behavioral advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces on the website. These cookies store information on the behaviour of users obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

  • Geolocation cookies: these are used to find out where a user is when requesting a service. This cookie is anonymous and is used, for example, to provide you with the appropriate information depending on the country you are in.

Types of Cookies according to time period that remain activated:

  • Session Cookies: these are designed to collect and store data while the user accesses a website. They are usually used to store information that is only relevant to the provision of the service requested by the user on one occasion (for example, a list of products purchased) and disappear when the session ends.

  • Persistent cookies: are those in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

COOKIES USED ON OUR WEBSITE +

HOW DO YOU DISABLE COOKIES IN YOUR BROWSERS? +

The user can, at any time, allow, block or delete the cookies installed on his or her computer by modifying the configuration parameters of the browser installed on his or her computer:

  • Chrome Settings -> Show advanced options -> Privacy -> Content settings.
    For more information, you can consult Google support or the browser's Help.

  • Explorer Tools -> Internet options -> Privacy -> Settings
    For more information, you can consult Microsoft support or the browser's Help.

  • Firefox Tools -> Options -> Privacy -> History ->Custom Settings
    For more information, you can consult Mozilla support or the browser's Help.

  • Safari Preferences -> Security
    For more information, you can consult Apple's support or the browser's Help.

Disabling cookies does not prevent you from browsing the website, although use of some of its services may be limited and therefore your browsing experience may be less satisfactory.

WITHDRAWAL OF CONSENT +

The user may withdraw his or her consent to the Cookie Policy at any time, and may delete the cookies stored on his or her computer through the settings and configurations of his or her Internet browser, as indicated above, as well as by accessing our configuration panel:

Cookie configuration

This Cookie Policy may be modified when required by the legislation in force at any given time or when there is any variation in the type of cookies used on the website. Therefore, we recommend that you review this policy each time you access our website in order to be properly informed about how and for what purpose we use cookies.