Preguntas frecuentes

Payments and discounts

Payment methods

You can pay for your order with the following methods:

  • Credit or debit card (Visa / Mastercard)
  • PayPal
  • Amazon Pay
  • Klarna
  • boboli Gift Card

Save a card

During the payment process you can tick the option Remember for my next payment to save your card and not have to enter it for future purchases.

You can view and manage your saved cards from My account → My cards.

Payment security

All transactions are managed through a secure payment gateway. Your bank details are protected at all times and are never stored on our servers.

Payment issues

Payment is made at the moment you confirm your order.

If you have had a problem making the payment, check that the details entered are correct. If the problem persists, contact us via chat or the contact form.

Promo codes and discount coupons

You can redeem your coupon or discount code in two ways:

  • In a physical store: present it at the till before making payment.
  • In the online store: enter the code in the Promotional code field during the purchase process. The discount will be applied automatically.

My code does not work

Check that the code is written correctly and has not expired. If it is a personal coupon (such as the birthday bonus or member discount), remember that you must be logged into your account to be able to apply it. If the problem persists, contact us via chat or the contact form with the code and we will help you resolve it.